N&A

Pehea wau e hoʻololi ai i kaʻu moʻokāki?

Kaomi ma kaʻu moʻokāki aia ma ka piko o ka ʻaoʻao.Mai kāu Dashboard moʻokāki, e kaomi i ka loulou Edit ma hope o ka ʻike āu e makemake ai e hoʻonui.

Hāʻawi ʻoe i nā laʻana manuahi?

ʻO kā mākou pahu pahu a pau i hana maʻamau i ka kauoha, no laila, ʻaʻole mākou e hāʻawi i nā laʻana nui maʻamau manuahi.Hāʻawi mākou i kahi pahu laʻana manuahi ke kau inoa ʻoe no kahi moʻokāki me mākou, e hōʻike ana i kā mākou mānoanoa pepa, nā uhi, a me ka maikaʻi o ka paʻi.

He aha nā ʻano uku e ʻae ʻia?

ʻAe mākou i nā kāleka hōʻaiʻē a me nā kāleka hōʻaiʻē ma kā mākou pūnaewele palekana: Visa, MasterCard, Discover, a me American Express.

Kōkua!poina au i ka hua huna

Inā ʻaʻole ʻoe e hoʻomanaʻo i kāu ʻōlelo huna, e kaomi i ka loulou password aia ma ka ʻaoʻao log-in.E hoʻouna ʻia ʻoe i leka uila me nā ʻōlelo aʻoaʻo e hoʻoponopono hou i kāu ʻōlelo huna.

Pehea e loaʻa ai iaʻu kahi hōʻaiʻē maʻamau?

Hiki iā ʻoe ke loaʻa koke i nā huaʻōlelo ma nā mea i hāʻawi ʻia ma o kā mākou pūnaewele.Hiki ke noi ʻia nā huaʻōlelo maʻamau ma o ka lawelawe mea kūʻai aku.Pono nā hua'ōlelo maʻamau i nā mea i hāʻawi ʻole ʻia ma o kā mākou pūnaewele.Loaʻa kēia, akā ʻaʻole i kaupalena ʻia, nā mea e hoʻohana ana i ka hōʻailona wela, embossing, nā uhi kūikawā, ka pepa kūikawā, nā waihoʻoluʻu kikoʻī, nā hale a i ʻole nā ​​mea hoʻokomo, a i ʻole ke paʻi ʻana i hope.He 24-72 hola paha nā huaʻōlelo maʻamau, ma muli o ka paʻakikī o ka ʻōlelo.ʻO nā huaʻōlelo maʻamau ka nānā mua ʻana o ka hana noʻeau hope

ʻO kā mākou hana alakaʻi manawa no nā huaʻōlelo maʻamau he 18 mau lā ʻoihana ma hope o ka ʻae ʻia ʻana o ka hana.Hōʻike kēia manawa alakaʻi i kā mākou manawa hana maʻamau akā ʻaʻole ia he hōʻoia.ʻAʻole kēia i ka manawa hoʻouna.ʻO nā kauoha i waiho ʻia a ʻae ʻia no ka hana ʻana i ka PST Pōʻakahi a hiki i ka Pōʻalima e hana ʻia ma ka lā ʻoihana aʻe.Hoʻokaʻawale nā ​​koho manawa a pau i nā hopena pule a i ʻole nā ​​lā hoʻomaha.Hoʻouna ʻia nā mea āpau i ka FedEx ground ke ʻole i ʻōlelo ʻia.Makemake mākou i kahi helu kino no nā hoʻouna āpau a ʻaʻole hiki iā mākou ke hāʻawi i nā pahu PO.Ke hoʻouna ʻia kāu kauoha, e hoʻouna ʻia kahi leka hoʻomaopopo ma o ka leka uila me kahi helu huli.Hoʻopili ʻia nā kauoha a pau a hoʻouna ʻia i ka Pōʻakahi a hiki i ka Pōʻalima, me ka ʻole o nā lā hoʻomaha.

If you have any questions, please reach out to our customer service department at Kaierda@ZGkaierda.com

He aha nā laʻana maʻamau?

ʻO nā laʻana maʻamau he keʻokeʻo, ʻaʻole paʻi ʻia nā laʻana pepa pepa o kāu mau ana kū hoʻokahi.E hōʻea mai nā laʻana maʻamau i ʻelua no $12.He manaʻo maikaʻi ke kauoha ʻana i kahi laʻana maʻamau e hōʻoia pono i kāu huahana i loko o kāna ʻeke ma mua o ke kau ʻana i kahi kauoha nui aʻe.

E hōʻea mai nā laʻana maʻamau me ka hoʻolālā, ʻano papa, a me nā ana.Inā ʻaʻole ʻoe makemake e hoʻopaʻa inoa ʻia kāu mau laʻana, e ʻoluʻolu e kelepona i ka lawelawe mea kūʻai aku ma mua o ke kau ʻana i kāu kauoha.

He aha kāu koho paʻi kikohoʻe?

Loaʻa kā mākou koho paʻi kikohoʻe ma ka nui o 2 a 50 ma ka waihona uncoated medium (18pt).ʻOi aku ka maʻalahi o nā paʻi kikohoʻe i nā ʻōpala a me nā māwae ma mua o nā holo hana offset.ʻAʻole like ka maikaʻi o nā prototypes kikohoʻe me ka holo ʻana, akā maikaʻi no nā kumu prototyping.He mea maikaʻi loa nā prototypes no nā hālāwai kūʻai, noiʻi mākeke hou, hōʻikeʻike kālepa, a me nā wahi ʻē aʻe e pono ai kāu noi huahana i kahi pae hoʻokūkū.ʻO ka huli ʻana maʻamau i nā prototypes kikohoʻe he 7-10 mau lā ʻoihana ma hope o ka ʻae ʻia ʻana o ka hana hana.

He aha nā koi no ka hoʻouna ʻana i nā hana kiʻi?

No nā hualoaʻa paʻi maikaʻi loa, e ʻoluʻolu e nānā i nā kuhikuhi no ka hoʻouna ʻana i nā hana noʻeau i hōʻike ʻia ma ka loulou ma lalo nei.Pono e hoʻonohonoho ʻia nā hana noʻeau a pau ma ke ʻano he CMYK no ka paʻi ʻana me ke koko 1/8". Pono e wehewehe ʻia nā font a pau i mea e pale ai i ka pani ʻia ʻana e ka font paʻamau, a pono e hoʻokomo ʻia nā loulou āpau i loko o ka hana kiʻi. Pono nā kiʻi āpau ma kahi o 300 ppi No ka paʻi maikaʻi ʻana. ʻAʻole mākou e hoʻoponopono a hoʻololi paha i ka hana noʻeau o ka mea kūʻai aku. Na ka mea kūʻai aku ke kuleana e hōʻoia i ka mālama pono ʻia ʻana o nā alakaʻi hoʻouna hana.

Pehea wau e hoʻouna ai i nā hana noʻeau?

Pono e waiho ʻia nā hana kiʻi ma kahi dieline i hoʻoiho ʻia mai kā mākou pūnaewele a i ʻole leka uila mai ka lawelawe mea kūʻai aku no nā ʻōlelo maʻamau.ʻAʻole hiki ke hoʻololi a hoʻoponopono ʻia nā Dielines;inā makemake ʻoe i kahi dieline i loaʻa ʻole ma kā mākou pūnaewele e ʻoluʻolu e kelepona i ka lawelawe mea kūʻai aku e kauoha i kahi hoʻolālā pilikino.Inā ʻoe e kauoha ana i kekahi o kā mākou pahu nui maʻamau, e kaomi i ka loulou "Download PDF Dieline" ma ka ʻaoʻao kūkulu huahana.A laila koho i "Nā pahu kauoha a hoʻouna i nā hana kiʻi."E lawe pololei kēia iā ʻoe i ke Cart.Ke nānā ʻoe a hoʻokō ʻia ke kauoha, e loaʻa iā ʻoe kahi leka uila Hoʻopaʻa Kauoha me kahi loulou e hoʻouna i kāu hana kiʻi hope loa.

Inā ʻoe e kauoha ana i kekahi o kā mākou Pahu Nui Nui, e ʻoluʻolu e koho i nā "Pahu Kauoha a hoʻouna i nā hana kiʻi" ma hope o ka hoʻopau ʻana i nā koho pahu ma ka ʻaoʻao kūkulu huahana.E lawe pololei kēia iā ʻoe i ke Cart.Ma hope o kou nānā ʻana a hoʻokō ʻia ke kauoha, e loaʻa iā ʻoe kahi leka uila Hoʻopaʻa kauoha me kahi loulou e hoʻouna i kāu hana kiʻi hope loa. me kāu moʻokāki.Ke kau ʻoe i kāu hana kiʻi ma kā mākou dieline, hiki iā ʻoe ke hoʻouna i ka hana kiʻi ma o ka loulou i kāu leka uila Hoʻopaʻa Hoʻoholo.E leka uila mākou iā ʻoe i kahi palapala PDF no ka ʻae hope loa ma mua o ka neʻe ʻana i kāu kauoha i ka hana.

*If you delete, do not receive, or otherwise can’t find your Order Confirmation email, please attach your artwork in an email and send to kaierda@zgkaierda.com. Please reference your nine-digit Order # in the subject line of your email.

*E ʻoluʻolu, ʻaʻole hoʻomaka ka manawa hana a hiki i ka loaʻa ʻana o ka ʻae hope loa o kāu mau palapala PDF.

He aha kāu manawa alakaʻi hana?

ʻO kā mākou manawa alakaʻi maʻamau he 10-12 mau lā ʻoihana ma hope o ka ʻae ʻia ʻana o ka hana.Hōʻike nā manawa alakaʻi maʻamau i kā mākou manawa hana maʻamau akā ʻaʻole ia he hōʻoia.ʻAʻole kēia i ka manawa hoʻouna.ʻO nā kauoha i waiho ʻia a ʻae ʻia no ka hana PST Pōʻakahi - Pōʻalima e hana ʻia ma ka lā ʻoihana e hiki mai ana.Hoʻokaʻawale nā ​​koho manawa a pau i nā hopena pule a me nā lā hoʻomaha.Hoʻouna ʻia nā mea āpau i ka FedEx ground ke ʻole i ʻōlelo ʻia.Makemake mākou i kahi helu kino no nā hoʻouna āpau a ʻaʻole hiki iā mākou ke hāʻawi i nā pahu PO.Ke hoʻouna ʻia kāu kauoha, e hoʻouna ʻia kahi leka hoʻomaopopo ma o ka leka uila me kahi helu huli.Hoʻopili ʻia nā kauoha a pau a hoʻouna ʻia i ka Pōʻakahi a hiki i ka Pōʻalima, me ka ʻole o nā lā hoʻomaha.E ʻoluʻolu, ma muli o ko mākou komo ʻana i ka hana ʻana i nā ʻano ʻoihana lapaʻau a me nā lāʻau lapaʻau, ke kau nei nā kauoha āpau e pili pono ana i ka maʻi maʻi COVID-19 i kēia manawa.E ʻoluʻolu e hōʻoia inā ʻike ʻia kāu kūlana kauoha e kēia maʻi maʻi, e hoʻopili mākou e haʻi aku iā ʻoe i nā lohi.

ʻEhia kāu uku no ka hoʻouna ʻana?

Ua helu ʻia nā uku hoʻouna ma ka pūnaewele a e ʻokoʻa ʻia ma muli o ka nui o ke kauoha, ke kaumaha, a me ka helu o nā ʻāpana e hāʻawi ʻia.

Pehea e hiki ai iaʻu ke hahai i kaʻu kauoha?

Ma hope o ka hoʻouna ʻia ʻana o kāu kauoha Kaierda, hiki iā ʻoe ke hahai maʻalahi i kāu pūʻolo.E komo i kāu moʻokāki Kaierda a koho i ke kauoha āu e makemake ai e hahai.Kaomi ma kāu helu helu e ʻike i ke kūlana hoʻouna.

Hiki ke hoʻopaʻa ʻia nā kauoha honua i nā kaʻina hana hoʻomaʻemaʻe dute i hiki ke hoʻopaneʻe i ka lawe ʻana.ʻO kekahi mau hoʻouna ʻana, e like me nā hoʻouna ʻana o ka honua, he palena palena ʻole.

Inā hōʻike ʻia kāu pūʻolo e like me ka hāʻawi ʻia ʻana, akā ʻaʻole i loaʻa iā ʻoe:

1. E ʻimi i nā leka hoʻouna hoʻāʻo.

2. E huli a puni kou wahi hoʻouna no kāu pūʻolo.

3. E hōʻoia ʻaʻole i ʻae kekahi i ka pūʻolo.

4. E kali a hiki i ka hopena o ka lā e hōʻike ʻia ana nā pūʻolo i kekahi manawa e like me ka hāʻawi ʻia ʻana i ka wā e hele ana.

Inā ʻaʻole i hiki mai kāu kauoha i loko o ka puka makani hāʻawi i hāʻawi ʻia a ʻaʻole i loaʻa iā ʻoe kekahi mau leka hoʻouna hoʻāʻo, e ʻoluʻolu e kelepona i kā mākou Keʻena lawelawe Customer.

ʻO wai kaʻu e hoʻopili ai e hōʻike i kahi pilikia?

Huahana Poino:

Inā ʻike ʻia nā mea i loaʻa iā ʻoe ua pōʻino, e ʻoluʻolu e kelepona i kā mākou mea kūʻai aku ma aneʻi.E nānā mākou i kāu noi a kōkua i ka hoʻoponopono koke ʻana i kāu pilikia.Ke hoʻokaʻaʻike aku i ka lawelawe mea kūʻai mai e ʻoluʻolu e hoʻokomo i kāu helu kauoha a me kahi wehewehe kikoʻī o nā huahana i hōʻino ʻia.Inā ʻike ʻia ka huahana i ka wā o ka hoʻouna ʻana, e ʻoluʻolu e hoʻomaopopo iā mākou i loko o 10 mau lā, no ka mea, e ʻae wale kā mākou mea lawe i nā koi i loko o ia manawa.

ʻAʻole i pau ke kauoha:

Hoʻoikaika mākou e hana a hoʻouna i kāu huahana me ka pololei a me ka manawa.I ka hanana kakaikahi ka pōkole ma muli o nā pilikia maikaʻi, mālama mākou i ke kuleana e hōʻole i ka hoʻihoʻi hou ʻana o nā mea i nalowale inā ʻoi aku ka liʻiliʻi ma mua o ka 10% o ke kauoha maoli.Inā pilikia ʻoe i kāu hoʻouna ʻana i nā mea i nalowale, nā hemahema o nā huahana, a i ʻole nā ​​​​mea kūpono ʻole, e ʻoluʻolu e kelepona i kā mākou Customer Service ma aneʻi.

Pilikia pili kālā:

E ʻoluʻolu e kelepona i kā mākou Customer Service me nā pilikia pili kālā.Inā ʻike ʻoe i nā uku ʻae ʻole mai zgKaierda.com ma kāu hōʻaiʻē a i ʻole kāleka hōʻaiʻē, e ʻoluʻolu e kelepona i kāu hui kāleka hōʻaiʻē a i ʻole ka panakō e hoʻopaʻapaʻa i nā uku ʻae ʻole.Inā hoʻohana ʻia kāu moʻokāki Kaierda me ka ʻole o kāu ʻae ʻana, e ʻoluʻolu e hoʻonohonoho hou i kāu ʻōlelo huna ma aneʻi a holoi i nā ʻike kālā i mālama ʻia.Inā makemake ʻoe e pani i kāu moʻokāki Kaierda, e ʻoluʻolu e kelepona i ka Customer Service no ke kōkua hou aku.

ʻO kā mākou limahana lawelawe hoʻolaʻa maʻaneʻi e kōkua iā ʻoe.E ʻoluʻolu e hāʻawi mai iā mākou i kāu helu kauoha i ke kelepona ʻana iā mākou.ʻO nā pilikia a pau e pili ana i kāu kauoha, e like me ka mea i hōʻino ʻia a nalo paha, pono e hōʻike iā Kaierda Customer Service i loko o 30 mau lā mai ka lā hoʻopuka o kāu huahana.

Hiki iaʻu ke hoʻololi a hoʻopau paha i kaʻu kauoha?

Inā pono ʻoe e hoʻololi a hoʻopau paha i kahi ʻāpana a i ʻole kāu kauoha āpau, e ʻoluʻolu e kelepona i kā mākou Customer Service i ka hikiwawe.E hana mākou i nā mea a pau e hoʻokō i kāu noi.E ʻoluʻolu e hoʻomaopopo ʻaʻole hiki ke hoʻololi a hoʻopau paha i kahi kauoha, no ka mea, ua hana ʻia nā mea āpau e kauoha.Inā ke hoʻomaka nei ke kauoha a i ʻole ka hele ʻana, ʻaʻole hiki ke hoʻololi a hoʻopau ʻia nā kauoha.

E hoʻolaha ʻia ʻoe i loko o ʻelua (2) mau lā ʻoihana e pili ana i ke kūlana o kāu noi hoʻololi a hoʻopau paha.

Lawe ʻoe i nā hoʻihoʻi?

Ma muli o ke ʻano maʻamau o kā mākou huahana, ʻaʻole mākou e hāʻawi i ka hoʻihoʻi ʻana a i ʻole ka hōʻaiʻē ma ka huahana ke ʻole i hoʻoholo ʻia he hemahema a poino paha.Inā loaʻa iā ʻoe kahi huahana kīnā ʻole a poino paha, e ʻoluʻolu e kelepona koke i kā mākou Customer Service.Hoʻoikaika mākou no ka maikaʻi, no laila ke noi aku nei mākou e hoʻihoʻi ʻoe i nā huahana i hōʻino ʻia a hemahema paha no ka nānā ʻana ma kā mākou hale.Inā hoʻihoʻi ʻia kahi kauoha ma muli o kā mākou hewa, e hoʻihoʻi ʻia nā uku hoʻouna ma ke kauoha kumu.Inā hoʻoholo ʻia kāu huahana he hemahema a pohō paha, e paʻi hou ʻia a hoʻouna ʻia me ka uku ʻole ma hope o kā mākou manawa hoʻololi maʻamau.

Pono e hui pū ʻia nā hoʻihoʻi a pau me kahi helu ʻae hoʻihoʻi i loaʻa paha ma hope o ka waiho ʻana i kahi hōʻike me kā mākou ʻoihana Customer Service.ʻAʻole hiki iā mākou ke hāʻawi i nā uku no ka hoʻihoʻi ʻana i nā uku hoʻouna.E ʻoluʻolu e ʻae iā 1-2 mau pule ke loaʻa iā mākou kāu hoʻihoʻi ʻana no kāu hoʻihoʻi ʻana e hana ʻia.ʻAʻole mākou e hāʻawi i nā hoʻihoʻi a i ʻole nā ​​​​hōʻaiʻē no nā pilikia i hōʻike ʻia ma mua o 30 mau lā ma hope o ka lawe ʻana, a i ʻole no ka huahana i hōʻino ʻia i hōʻike ʻia ma mua o 10 mau lā ma hope o ka lawe ʻana.

He aha ka hopena inā loaʻa iā ʻoe kahi hoʻololi kulekele?

Loaʻa iā Kaierda ke kuleana e hoʻololi i kā mākou kulekele me ka liʻiliʻi a i ʻole ka leka hoʻomaopopo iā ʻoe i kēlā me kēia manawa.Ke loaʻa iā mākou kahi hoʻololi kulekele nui, e hana mākou i ka maikaʻi loa e haʻi iā ʻoe i nā loli e hiki mai ana āu e manaʻo ai ma o kā mākou nūhou.E ʻoluʻolu e hoʻopaʻa inoa ʻoe no kā mākou nūhou, no ka mea, ʻaʻole hiki iā mākou ke hoʻohui iā ʻoe i nā leka uila hoʻolaha lehulehu.

Makemake ʻoe e hana pū me mākou?